Privacy Policy

At Anara Cacao, we take the protection of your personal data seriously. This privacy policy explains how we collect, use and protect your personal data when you visit www.anaracacao.com.

Data Controller Anara Cacao is the data controller for the processing of the personal data that we handle.

Contact information: Anara Cacao Website: www.anaracacao.com Email: [insert your contact email]

What personal data do we collect? We may collect and process the following information:

  • Name

  • Email address

  • Phone number

  • Address (for purchases and delivery)

  • Payment information (processed by third-party payment providers)

  • IP address and information about your use of the website

  • Any information you provide yourself via contact forms or email

    Purposes of processing We process your personal data for the following purposes:

  • Processing and delivery of orders

  • Customer service and communication

  • Invoicing and bookkeeping

  • Improvement of our website and user experience

  • Compliance with legal requirements

  • Marketing (only if you have given consent)

    Legal basis for processing We process your personal data on the basis of:

  • Performance of a contract (e.g. purchases in the webshop)

  • Your consent

  • Legal obligation (e.g. the Bookkeeping Act)

  • Our legitimate interests in operating and improving our business

    Disclosure of personal data We only share your data with trusted third parties when necessary, including:

  • Payment providers

  • Delivery and shipping companies

  • IT and hosting providers

  • Accounting and administration systems All third parties process the data in accordance with applicable data protection legislation.

    Retention of data We retain your personal data for as long as necessary for the purposes for which it was collected, and in accordance with applicable legislation. Accounting records are typically retained for 5 years pursuant to the Bookkeeping Act.

    Your rights You have the following rights under the GDPR:

  • Right of access to your personal data

  • Right to rectification of incorrect data

  • Right to erasure ("the right to be forgotten")

  • Right to restriction of processing

  • Right to data portability

  • Right to object to processing

  • Right to withdraw consent If you wish to exercise your rights, you can contact us by email.

    Cookies We use cookies on www.anaracacao.com to ensure the functionality of the website and improve the user experience. You can at any time change or withdraw your consent via your browser or cookie settings.

    Complaints If you wish to lodge a complaint about our processing of your personal data, you can contact: Datatilsynet (The Danish Data Protection Agency) www.datatilsynet.dk

    Changes to the privacy policy We reserve the right to update this privacy policy on an ongoing basis. The most recent version will always be available on our website.